*We seek your understanding that to cancel a scheduled class, a 24 hour notice is essential. To make the lesson enjoyable and beneficial for all, we keep our class size small. Once the quota is met, parents who are keen and were not able to secure a spot are put on a wait list. Should any parent cancel with a 24 hour notice, we are able to offer that spot to another parent/child.
*If a notice of the minimum specified duration is NOT given, the lesson will be considered redeemed. We seek your understanding that we ask for minimal commitment of 24 hrs advance notice and that there will strictly be no refunds.
*Should a class be cancelled with at least 24 hours notice, parents will be able to reschedule a class with their child within the same week or within (3) working days.
*In the event you need to travel, a notice must be given so we are able to put the package on hold.
*The maximum duration a package can be put on hold is 2 weeks. Each package can only accommodate one travel notice.
*Sharing of packages is not allowed
*Attendance at class is based on a one child to one parent/caregiver ratio.